Is it Rescuing or Helping?

As paperwork and funding policies are changing, we all have to learn/relearn how to go about working with the consumers and their crises. It used to be that if they provided proper documentation, etc. we would help inviduals with up to a certain amount, and families such and such. Now the way it is working, we are having to go deeper with people and find out if their situations are really sustainable. Are we rescuing them from that one particular crisis or are we truly helping them in the long run as they face the future? I am personally finding it difficult to deal with people in this way because some of them may be working really hard to do what they can to prevent eviction from their homes, but it isn't enough for us to financially assist them. We are basically put in a position to judge whether their situation is worth helping to improve. If life was perfect, we say we would help everyone. But if you go deeper and consider the potential consequences, would we? Do you want to help someone who is going to stay in the rut they are in due to their personal life choices? Hopefully this new method of working with consumers will help us to truly empower people and hand them the reins of changing their future.